The subject of this Sales Contract Preliminary Information Form is the Law No. 6502 on the Protection of Consumers - Regulation on Distance Contracts, regarding the sale and delivery of the product/products that the SELLER sells to the ORDER/BUYER and whose qualities and sales prices are specified below. :27.11.2014/29188) covers the rights and obligations of the parties. By accepting this preliminary information form, the BUYER accepts in advance that if the subject of the contract approves the order, it will be under the obligation to pay the price of the order and the additional fees, if any, such as shipping fee and tax, and that it has been informed about this issue.
2. SELLER INFORMATION
Title: Saras Gümüş Tasarım Sanayi Ticaret Limited Şirketi
Address: Barbaros Mah. Gazi Mustafa Kemal Blv. Shell Petrol Station No: 484 Yenişehir/ Mersin
Phone: +90 542 775 39 35
3. BUYER INFORMATION (Hereinafter referred to as BUYER.)
Person to be delivered:
4. ORDERER INFORMATION (Hereinafter referred to as ORDERER.)
5. CONTRACTUAL PRODUCT/PRODUCTS INFORMATION
5.1. The basic features (type, quantity, brand/model, color, number) of the Good/Product/Products/Service are available on the website of the SELLER. You can review the basic features of the product during the campaign. Valid until the campaign date.
5.2. Prices listed and announced on the site are sales prices. Advertised prices and promises are valid until they are updated and changed. Prices announced for a period of time are valid until the end of the specified period.
5.3. The sales price of the goods or services subject to the contract, including all taxes, is shown in the table below.
Payment Method and Plan: Credit card, Money Order/EFT
Delivery Method: Yurtiçi Kargo or DHL
The shipping fee, which is the product shipping cost, will be paid by the BUYER.
6. GENERAL PROVISIONS
6.1. The BUYER accepts, declares and undertakes that he has read the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the contract on the website of the SELLER and that he is informed and gives the necessary confirmation in the electronic environment. BUYER; He/she accepts, declares and undertakes that he/she confirms the Preliminary Information in electronic environment, has obtained the address to be given by the SELLER to the BUYER before the establishment of the distance sales contract, the basic features of the ordered products, the price of the products including taxes, payment and delivery information accurately and completely. .
6.2. Each product subject to the contract is delivered to the person and/or organization at the address indicated by the BUYER or the BUYER, within the period specified in the preliminary information section of the website, depending on the distance from the BUYER's place of residence, provided that it does not exceed the legal period of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.
6.3. The SELLER undertakes to deliver the product subject to the contract in full, in accordance with the qualifications specified in the order, and with warranty documents, user manuals, if any, and to perform the work within the principles of accuracy and honesty, with the information and documents required by the business, in accordance with the legal regulations, in compliance with the standards, free from all kinds of defects. It accepts, declares and undertakes to protect and increase the quality of service, to show the necessary care and attention during the performance of the work, to act with prudence and foresight.
6.4. The SELLER may supply a different product of equal quality and price, by informing the BUYER and by obtaining its explicit approval, before the contractual performance obligation expires.
6.5. The SELLER accepts, declares and undertakes that if it is impossible to fulfill the product or service subject to the order, it will notify the consumer in writing within 3 days from the date of learning of this situation and return the total price to the BUYER within 14 days.
6.6. The BUYER accepts, declares and undertakes that he/she will confirm this Preliminary Information Form electronically for the delivery of the product subject to the contract, and that the SELLER's obligation to deliver the product subject to the contract shall expire if the contractual product price is not paid for any reason and/or is canceled in the bank records.
6.7. After the delivery of the product subject to the contract to the person and/or organization at the address indicated by the BUYER or the BUYER, as a result of the unfair use of the BUYER's credit card by unauthorized persons, if the price of the product subject to the contract is not paid to the SELLER by the relevant bank or financial institution. It accepts, declares and undertakes that it will return it to the SELLER within 3 days at the BUYER's expense for shipping.
6.8. The SELLER accepts, declares and undertakes to notify the BUYER of the situation if the product subject to the contract cannot be delivered in due time due to force majeure situations that develop outside the will of the parties, are unpredictable and prevent and / or delay the fulfillment of the obligations of the parties. The BUYER also has the right to demand from the SELLER the cancellation of the order, the replacement of the product subject to the contract with its precedent, if any, and/or the postponement of the delivery period until the obstacle is removed. In case the order is canceled by the BUYER, the product amount is paid to him in cash and in full within 14 days in the payments made by the BUYER in cash. In the payments made by the BUYER by credit card, the product amount is returned to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER may take 2 to 3 weeks on average for the amount returned to the credit card by the SELLER to be reflected to the BUYER's account by the bank. accepts, declares and undertakes that it cannot be held responsible.
7. INVOICE INFORMATION
Invoice delivery: In accordance with the General Communique of the Tax Procedure Law No. 509, your invoices will be issued as e-Archive Invoice and sent to the e-mail address you used when registering on our website.
8. RIGHT OF WITHDRAWAL
8.1. BUYER; In distance contracts related to the sale of goods, within 14 (fourteen) days from the date of delivery of the product to himself or the person/organization at the address indicated, provided that the SELLER is notified, he/she may use his right to withdraw from the contract by rejecting the goods without any legal or criminal liability and without giving any reason. In distance contracts related to service provision, this period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts where the performance of the service has started with the approval of the consumer. The costs arising from the use of the right of withdrawal belong to the SELLER. By accepting this contract, the BUYER accepts in advance that he has been informed about the right of withdrawal.
8.2. In order to exercise the right of withdrawal, the SELLER must be notified in writing by registered mail, fax or e-mail within 14 (fourteen) days and the product must not be used within the framework of the provisions of the "Products for which the Right of Withdrawal cannot be exercised" regulated in this contract. If this right is exercised,
8.2.1. The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)
8.2.2. Return form,
8.2.3. The products to be returned must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any.
8.2.4. The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the receipt of the withdrawal notification and to return the goods within 20 days.
8.2.5. If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the SELLER's losses at the rate of the BUYER's fault. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the goods or products within the right of withdrawal period.
8.2.6. In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
8.2.7. After deducting expenses such as shipping and gift packages from the total fee paid, the remaining amount is transferred to the BUYER's credit card or bank account.
9. PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL
9.1. a) Contracts for goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the seller or supplier.
b) Contracts for products modified and modified in line with the consumer's wishes or personal needs, and for personalized goods.
c) Contracts for the delivery of products such as earrings and cartilage earrings that are not suitable for return in terms of health and hygiene.
ç) Contracts arising from goods whose protective elements such as packaging, tape, seal, package have been opened after delivery
d) Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
e) Contracts for books, digital content and computer consumables, data recording and data storage devices offered in material media, in case the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
f) Contracts for the delivery of periodicals such as newspapers and magazines, excluding those provided under the subscription contract.
g) Contracts for accommodation, transportation of goods, car rental, food and beverage supply and the use of leisure time for entertainment or rest, which must be made on a certain date or period.
ğ) Contracts regarding services performed instantly in an electronic environment or immovable goods delivered to the consumer instantly.
h) Contracts regarding services that are started to be performed with the approval of the consumer, before the expiry of the right of withdrawal.
In order for cosmetics and personal care products, underwear products, swimwear, bikinis, books, reproducible software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, tape, etc.) to be returned, their packages are unopened, untested, intact. and they must be unused.
9.2. The BUYER can make its applications regarding complaints and objections to the arbitration committee or the consumer court for consumer problems in the place of residence of the consumer or where the consumer transaction is made, within the monetary limits specified in the law below. Information on the monetary limit is below:
As of 01/01/2017, the value in applications to be made to consumer arbitration committees for 2017:
a) District consumer arbitration committees in disputes under 2,400 (two thousand four hundred) Turkish Liras,
b) Provincial consumer arbitration committees in disputes between 2,400 (two thousand four hundred) Turkish Liras and 3,610 (three thousand six hundred and ten) Turkish Liras in provinces with metropolitan status,
c) Provincial consumer arbitration committees in disputes under 3,610 (three thousand six hundred and ten) Turkish Liras in the centers of provinces that are not in metropolitan status,
ç) Provincial consumer arbitration committees have been appointed in disputes between 2,400 (two thousand four hundred) Turkish Liras and 3,610 (three thousand six hundred and ten) Turkish Liras in districts of provinces that are not in metropolitan status.
This Agreement is made for commercial purposes.
SELLER: Saras Gümüş Tasarım Sanayi Ticaret Limited Şirketi