Frequently Asked Questions
Is it necessary to sign up as a member to shop on your site??
You do not need to sign up to our site in order to shop, if you wish, you can sign up by clicking on the "Register" button at the top of the page.
What is the material of the products?
All of our products are 925 sterling silver plated with gold. They are 14k white gold, 14k rose gold or 14k yellow gold plated for different color alternatives.
Will the products darken?
Our products are rhodium-plated, which provides an excellent protective coat to shield your high-end jewellery from scratches and tarnishing. Rhodium is a precious metal and a member of the platinum family which therefore increases the durability of your jewellery. Rhodium is also hypoallergenic, so if you are allergic to silver, it will protect you from direct contact with the silver itself.
We recommend that you avoid contact with perfume or any other chemicals such as chlorine or bleach and store your luxury silver jewellery in its box in a dry place when not being worn.
How can I determine my ring size?
If you do not know your ring size, you can find it out with a simple method. If you have an existing ring that fits the finger you desire to wear on, please measure the internal diameter of the existing ring (please see the below image for guidance) with the help of a ruler. You should measure only the inside diameter without taking the ring's own thickness. Make sure you measure the widest part of the ring right in the middle. The corresponding number to your ring diameter in the below table is your size. If you find a value outside these measurements, you can contact us.
Can you change the color of the product?
If the product you intend to buy is not available in the color you want, you can contact us to check whether the product is suitable for a color change.